Bizdrone

Company overview

Company overview

Support desk is formerly know as I Web Technologies  located in Chennai area, Tamil Nadu in south India we started with a vision to grow as a global remote support and consulting powerhouse. We began our operations in 2007 venturing our skills in web designing and hosting industry and slowly took a step in exploring other technologies to help solving our clients online business solutions with all these years of immense learning we have grown to a standard to understand the client needs and to deliver what is expected with quality. Due to excellent relationships with our clients we gained their trust and earned many projects, during discussions we understood that our client needs help in building their IT infrastructure stronger and secure along with that they also looking for a single point of contact who can mange their end to end IT business needs to solve their day to day problems. So we started exploring and building our skills in Managed service industry, with just a few people who who are skilled in various technology so we started a virtual office setup and running our current business. But our vision is to have an offices in Bangalore with hundreds of people working remotely solving our clients problem and managing their infrastructure.

We achieved and established because of how successfully we integrate with our clients. Regular complaint from our clients about consultants that they can be disruptive and employees fear outside consultants stepping in can destroy the current workflow. Our clients face no such issues because we own your problem and treat our customers as king. We help provide solution and redefine process to achieve our client goal to meet their metrics.

Support desk continues to grow ever day thanks to the confidence our clients have in us. We cover many industries such as financial, energy, business services, consumer products,automation, AI, robotics, web development and more to add in near future.

Our mission

Our renowned coaching programs will allow you to:

  • Work fewer hours — and make more money
  • Attract and retain quality, high-paying customers
  • Manage your time so you’ll get more done in less time
  • Hone sharp leadership skills to manage your team
  • Cut expenses without sacrificing quality
  • Automate your business, so you can leave for days, weeks, or even months at a time

How we work

  • Our consultant understands your business requirements
  • Then we think about solution which will increase your productivity and reduce people effort.
  • We also focus to complete the project within your budget and time.
  • Solution applied and trained staff on how to use the tool.
  • 1 year support until you are completely trained to use the product.
  • Redefine if any changes required.
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